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RESIDENT BENEFITS PACKAGE

At MacDoc Property Management, we don't just want you to rent from us, we want you to STAY with us. We are proud to offer a package of benefits to each of our residents to make sure you love the home you're in

RESIDENT PORTAL

RESIDENT PORTAL

Your 24/7 Online Resident Portal offers everything you need for contact-free correspondence with your property manager, our accounting and maintenance team. The online portal gives you the convenience and the security to pay rent, submit maintenance requests and access your lease documents.

HVAC FILTER DELIVERY PROGRAM

HVAC FILTER DELIVERY PROGRAM

Changing your air filter routinely is easy to do, but it’s also easy to forget. Good news – your Resident Benefit Package comes with Second Nature Filter Delivery. The HVAC Filters for your home will be delivered every 90 days.

ONLINE RENT PAYMENTS

ONLINE RENT PAYMENTS

When it comes to paying rent, most of our residents pay online through their portal.

  • eCheck (Free). Enter your banking information in your secure online portal to pay rent or any other charges.
  • Recurring Online Payments. Set up automatic monthly payments to ensure on time rent payments.
  • Pay with your credit card through your secure online portal (convenience fee applies).
ONE TIME LATE PAY FORGIVENESS

ONE TIME LATE PAY FORGIVENESS

Late rent happens, we understand. Another benefit we offer is the one time waiver of Late Fees. We will waive the 10% late fees once per year. Maximum 10 day late period for waiver.

ONE TIME RETURNED ACH / NSF FEE WAIVER

ONE TIME RETURNED ACH / NSF FEE WAIVER

MacDoc Property Management will grant a one-time waiver of returned ACH or Check payment fee. A $55.00 value Once Annually.

UTILITY CONCIERGE SERVICE

UTILITY CONCIERGE SERVICE

Citizen Home Solutions will take care of connecting your utilities and amenities so you can focus on more important things in moving into your new home or office. They are a fast and easy service that will take care of all your utility services and moving needs. This includes assisting with electric, gas, water, cable, alarm, internet, dish and even moving truck service setup.

CONVENIENT LOCKBOX MOVE IN

CONVENIENT LOCKBOX MOVE IN

Save time & money and go directly to your new home on move in day. You will be able to obtain the keys from the lockbox at the property.

ONLINE DOCUMENT SIGNING

ONLINE DOCUMENT SIGNING

No need to drive to our office or print and sign documents. We offer electronic signing via secure portal using DocuSign® for Lease and move-in documents, renewal paperwork and other documents throughout your lease term.

The Resident Benefit Package is required with all lease agreements under MacDoc Property Management. There is no Opt-Out of this program. Resident Benefits Packages will be billed $25.00 as one charge with Rent on a monthly basis.